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How Do I Make a Return?

We will accept your returns even if the packaging was opened or thrown away- just follow the instructions provided on the following link:

kontrolfreek.happyreturns.com

 

If your order has been shipped but not delivered yet, please call the courier and refuse the parcel, or you may refuse the parcel at delivery, and it will return to sender back to our warehouse. 

 

If FedEx is being used as the courier, you can also create an account and/or log in to FedEx Delivery Manager for this process, link below:

https://www.fedex.com/en-us/delivery-manager.html

 

 

Should you have any additional concerns or questions about this process, please contact us at support@kontrolfreek.com.

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