Gamer Support Zone
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Our customer support hours are: 8AM-5PM CST Monday-Friday. We do our best to respond to all customer inquiries within 1 business day.
Still need help? Contact Customer Care.
Performance Thumbsticks
- ★ Which Thumbstick is Best For Me?
- ★ What is a Performance Thumbstick?
- How to Install KontrolFreek Thumbsticks
- Will Limited Edition KontrolFreeks Come Back?
- Controller Compatibility Guide
- Performance Thumbsticks Wearing Down
Performance Grips
Other Gaming Gear (Cables, Lights, Precision Rings)
General FAQs
Shipping & Delivery
- How Long Will Shipping Take?
- Free Shipping Policy
- Shipping Methods
- How Can I Track My Package?
- Where is my Order?
- Received Incorrect Order or Damaged Product