Since 2020, KontrolFreek has been a proud member of the SteelSeries family!
While we hope that your new headset will run seamlessly for as many hours of gaming as possible, we understand technical hiccups can happen! In the event that your Steelseries headset is not working properly or to the intended specifications, please check out the lovely help articles written by gamers-in-arms over at the Steelseries CX team!
You can also get in touch with them at: https://support.steelseries.com/hc/en-us
A friendly agent will reach back out to you as soon as possible!
Alternatively, the tech wizards at Steelseries have worked tirelessly to bring you a new-and-improved Engine program! With Engine.gg, you’ll be able to customize the lighting, audio, and other settings for your headset to your exact preferences. Best, of all, the software is constantly updated and completely free - check it out here.