KontrolFreek Gaming Cables include a lifetime warranty to help keep you connected for as long as you are gaming!
To activate your warranty, you will need to register your Gaming Cable after purchase.
How do I register my Gaming Cable?
Visit our warranty registration page:
https://www.kontrolfreek.com/pages/warranty
Follow the instructions on the page and provide the requested purchase and product information.
We recommend registering your cable soon after purchase and keeping a copy of your receipt or order confirmation for your records.
How do I use my warranty?
If your registered Gaming Cable stops working, visit the warranty page and follow the instructions to submit a warranty request.
You may be asked to provide:
- Your contact information
- Proof of purchase
- Details about the issue
- Photos of the cable
- Confirmation that the cable was previously registered
Our support team will review the information and provide the next steps.
What if I already registered my cable?
If you have already completed the registration process, you are all set! There is no need to register the same cable again.
What if I need help?
If you have trouble registering your cable or submitting a warranty request, contact our support team. Please include your order information and a description of the issue so we can assist you as quickly as possible!