Are free promotional items guaranteed with my order?
We love including a little something extra with our products! From time to time, we offer free promotional gifts with qualifying purchases, but please keep in mind that all promotional items are available only while supplies last and may be limited to certain regions.
For example, our latest Fortnite Collection features a limited-edition Premium X-Ray Llama Pin as a free gift with qualifying orders. This particular promotion is exclusive to customers in the United States, and pins are available in limited quantities.
A few things to keep in mind:
- While supplies last: Free promotional items are subject to availability and aren't guaranteed with every qualifying purchase.
- Regional availability: Some promotions are exclusive to specific countries or regions. Eligibility may vary depending on your shipping destination.
- One gift per order: Unless otherwise stated in the promotion's terms, promotional gifts are limited to one per qualifying order, regardless of how many eligible products are purchased.
- Limited quantities: Once a promotional item runs out, we may not be able to include it with your order or send it separately.
Not sure if a promotional gift is available in your region?
We're always happy to help! Feel free to contact our Customer Support team to check whether a specific promotion is available in your region and whether promotional gifts are still in stock.
While our team can help confirm current eligibility and availability, please remember that supplies can change quickly, and we can't guarantee a promotional gift will be included with your purchase.