Until further notice, it may take up to 5-7 business days for tracking to show any movement. We apologize for the inconvenience, but rest assured getting your package to you safely and quickly is our top priority!
If you can not locate your tracking number, you can find the tracking number by entering your order number and email address used at checkout here:
http://www.kontrolfreek.com/trackorder/
Or you can log into your KontrolFreek account to find your recent order tracking information here:
https://www.kontrolfreek.com/sales/order/history/
All orders are shipped 1-2 business days after being placed. We do not process orders for shipment on Saturdays, Sundays, or on postal holidays.
Any orders placed on Friday, Saturday, or Sunday will ship on Monday morning. All transit times below are estimates and may be affected by local conditions in your state or country of delivery.
You can track your order door to door via the tracking link provided in your shipping confirmation email. You can expect your order to be delivered within the timelines below based on which shipping method you chose during checkout. Once orders have shipped, KontrolFreek has no ability to alter orders or provide additional tracking updates outside the updates provide by the shipping company.
Orders using our free domestic shipping option are delivered via UPS shipping. Orders will be packed and shipped with in 1-2 business days, and delivered within approximately 5-10 business days after.
For any premium expedited shipping methods, delivery time will match the estimated time given.
If you are not sure what your tracking number is, please check your email and email's spam filter for the tracking email that was sent to you by KontrolFreek.
Customer Support Hours: 8:00 AM - 7:00 PM (CST) Monday-Friday.